To start a return, email dcriswell@minutritionstores.com with your order number and reason for return. Our team will provide return authorization and instructions. Returns sent without approval may not be accepted.

We accept returns on unused, unopened supplements with the original seal intact within 14 days of delivery. Due to health and safety regulations, opened or used products cannot be returned.

No. For safety and quality reasons, we do not accept returns on opened protein powders or supplements, even if only partially used.

You have 14 days from the delivery date to request a return.

Yes, customers are responsible for return shipping costs unless:

• 
  The item was damaged
  
• 
  The item was defective
  
• 
  You received the wrong product
  

In those cases, Mi Nutrition will cover the return shipping

Once your return is received and approved, refunds are processed within 3–7 business days back to your original payment method. Processing times may vary depending on your bank or card provider.

Refund delays can happen due to:

• 
  Bank processing times
  
• 
  Credit card provider delays
  

If you haven’t received your refund:

1. 
   Check your bank account
   
2. 
   Contact your card provider
   
3. 
   Email dcriswell@minutritionstores.com for hel

If your product arrives damaged or defective:

• 
  Contact us within 48 hours of delivery
  
• 
  Email dcriswell@minutritionstores.com
  
• 
  Include your order number and clear photos
  

We will resolve the issue as quickly as possible.

We do not offer exchanges. If you want a different product, return the eligible item and place a new order.

We do not accept returns for:

• 
  Opened or used supplements
  
• 
  Products without original seals
  
• 
  Items not in original packaging

If you need to update or cancel your order, contact us immediately. Once an order has been processed or shipped, changes may not be possible.

If your order is returned due to an incorrect address:

• 
  You will be responsible for additional shipping fees to resend the package