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Privacy Policy

 

Mi Nutrition Privacy Policy

Last Updated: 4/25/2026

At Mi Nutrition, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit minutritionstores.com or use our services.

By accessing our website or purchasing from Mi Nutrition, you agree to the terms outlined in this Privacy Policy.


Information We Collect

We collect personal information to provide a better shopping experience and deliver our supplements, protein, and wellness products efficiently.

Information You Provide to Us

When you use our site, we may collect:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Account login details (if applicable)
  • Order history and purchase details
  • Customer support messages and inquiries

Automatically Collected Information (Cookies & Tracking)

We automatically collect certain data when you interact with our website, including:

  • IP address
  • Browser and device information
  • Pages viewed, products clicked, and time spent on site
  • Shopping cart activity

We use cookies, pixels, and tracking technologies to:

  • Improve website performance
  • Personalize your shopping experience
  • Run marketing and retargeting ads
  • Analyze traffic and user behavior

You can disable cookies through your browser settings, but some features of the site may not function properly.


Information from Third Parties

We may receive information from trusted third parties, including:

  • Shopify (our eCommerce platform)
  • Payment processors (for secure transactions)
  • Advertising and analytics partners

These providers handle your data according to their own privacy policies.


How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide shipping, returns, and customer support
  • Communicate order updates and confirmations
  • Send marketing emails, promotions, and SMS (you can opt out anytime)
  • Improve website performance and user experience
  • Prevent fraud and protect our business

How We Share Your Information

We only share your information when necessary to operate our business, including:

  • Payment processors (for transactions)
  • Shipping carriers (to deliver your order)
  • Service providers (analytics, marketing, customer support)
  • Legal authorities when required by law

We do not sell your personal information.


User-Generated Content

If you leave product reviews or submit content on our website:

  • This content may be publicly visible
  • We are not responsible for how others use publicly shared information

Data Security

We take reasonable steps to protect your personal information. However:

  • No system is 100% secure
  • Data transmission over the internet cannot be guaranteed

We recommend not sharing sensitive information through unsecured channels.


Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise these rights, contact us using the information below.


Email & Marketing Preferences

You may receive promotional emails from Mi Nutrition. You can:

  • Unsubscribe at any time using the link in emails
  • Still receive transactional emails (orders, shipping updates, etc.)

Children’s Privacy

Mi Nutrition does not knowingly collect personal information from individuals under 16 years of age. If we become aware of such data, we will delete it.


International Users

If you are accessing our website from outside the United States:

  • Your data may be processed and stored in the U.S.
  • By using our site, you consent to this transfer

Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.


Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.


Contact Mi Nutrition

If you have questions about this Privacy Policy or your personal data:

Shipping&Returns FAQ

Shipping&Returns FAQ

How do I return a product to Mi Nutrition?

To start a return, email dcriswell@minutritionstores.com with your order number and reason for return. Our team will provide return authorization and instructions. Returns sent without approval may not be accepted.

What is Mi Nutrition’s return policy for supplements?

We accept returns on unused, unopened supplements with the original seal intact within 14 days of delivery. Due to health and safety regulations, opened or used products cannot be returned.

Can I return protein powder if I opened it?

No. For safety and quality reasons, we do not accept returns on opened protein powders or supplements, even if only partially used.

How long do I have to request a return?

You have 14 days from the delivery date to request a return.

Do I have to pay for return shipping?

Yes, customers are responsible for return shipping costs unless:


  • The item was damaged

  • The item was defective

  • You received the wrong product

In those cases, Mi Nutrition will cover the return shipping

How long does it take to get a refund?

Once your return is received and approved, refunds are processed within 3–7 business days back to your original payment method. Processing times may vary depending on your bank or card provider.

Why haven’t I received my refund yet?

Refund delays can happen due to:


  • Bank processing times

  • Credit card provider delays

If you haven’t received your refund:


  1. Check your bank account

  2. Contact your card provider

  3. Email dcriswell@minutritionstores.com for hel
What if my order arrived damaged or defective?

If your product arrives damaged or defective:

We will resolve the issue as quickly as possible.

Can I exchange a product instead of returning it?

We do not offer exchanges. If you want a different product, return the eligible item and place a new order.

What items are not eligible for return?

We do not accept returns for:


  • Opened or used supplements

  • Products without original seals

  • Items not in original packaging
Can I cancel or change my order after placing it?

If you need to update or cancel your order, contact us immediately. Once an order has been processed or shipped, changes may not be possible.

What happens if I entered the wrong shipping address?

If your order is returned due to an incorrect address:


  • You will be responsible for additional shipping fees to resend the package