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Returns and Refunds

Mi Nutrition Return and Refund Policy

Thank you for shopping with Mi Nutrition. We hope you love our products, but we understand that there might be instances where you need to return an item. Please read our Return and Refund Policy carefully to understand your options.

Return Policy:

  1. Eligibility:

    • To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
    • Supplements and consumable products must have their seals intact to be eligible for returns due to health and safety regulations.
  2. Time Frame:

    • You have [number of days] days from the date of purchase to initiate a return.
  3. Return Process:

    • To initiate a return, please contact our customer service team at [contact email/phone number] to receive instructions and a return authorization.
    • Please do not send your purchase back to the manufacturer.
  4. Shipping:

    • Customers are responsible for return shipping costs unless the return is due to a Mi Nutrition error or product defect.
    • We recommend using a trackable shipping service and purchasing shipping insurance for returns to ensure the items reach us safely.

Refund Policy:

  1. Refunds:

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
  2. Late or Missing Refunds:

    • If you haven’t received a refund yet, please check your bank account first.
    • Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
    • If you’ve done all of this and you still have not received your refund, please contact us at [contact email/phone number].

Exchanges: We currently do not offer exchanges. If you need a different product, please follow the return process for a refund and place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [contact email/phone number] for assistance.

Contact Us: If you have any questions about our Return and Refund Policy, please contact us at [contact email/phone number].