Returns and Refunds

Mi Nutrition Return & Refund Policy

At Mi Nutrition, we take pride in providing high-quality supplements, protein, and wellness products. Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Return Policy for Supplements & Nutrition Products

Return Eligibility

To be eligible for a return:

Items must be unused, unopened, and in original packaging
All supplements, protein powders, and consumable products must have the original seal intact
Products that are opened, used, or tampered with are not eligible for return due to health and safety regulations

Return Time Frame

Returns must be requested within 14 days of delivery

How to Start a Return

To initiate a return:

Email us at dcriswell@minutritionstores.com
Include your order number and reason for return
Our team will provide return authorization and instructions

Important:
Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs
Original shipping fees are non-refundable
We recommend using a trackable shipping service with insurance

If your return is due to:

A defective product
A damaged item
An incorrect item sent by Mi Nutrition

➡️ We will cover return shipping and make it right.

Refund Policy

Refund Process

Once your return is received and inspected:

You will receive an email confirming receipt of your return
You will be notified of refund approval or rejection

If approved:

Refunds are issued to your original payment method (card used at checkout)
Processing time is typically 3–7 business days, depending on your bank or payment provider

Late or Missing Refunds

If you have not received your refund:

Check your bank account
Contact your credit card company
Contact your bank (processing times may vary)

If you still need help, contact us at:
dcriswell@minutritionstores.com

Exchanges

We do not offer exchanges.

If you would like a different product:

Submit a return request (if eligible)
Place a new order for the desired item

Damaged or Defective Products

If your item arrives damaged or defective:

Contact us within 48 hours of delivery
Email dcriswell@minutritionstores.com with:
- Your order number
- Clear photos of the product and packaging

We will resolve the issue quickly.

Non-Returnable Items

The following items are not eligible for return:

Opened or used supplements
Products without original seals
Any item not in original condition

Contact Mi Nutrition

For all return, refund, or order support:

Email: dcriswell@minutritionstores.com
Phone: 248-677-8578
Business Name: Mi Nutrition

Shipping&Returns FAQ

How do I return a product to Mi Nutrition?

To start a return, email dcriswell@minutritionstores.com with your order number and reason for return. Our team will provide return authorization and instructions. Returns sent without approval may not be accepted.

What is Mi Nutrition’s return policy for supplements?

We accept returns on unused, unopened supplements with the original seal intact within 14 days of delivery. Due to health and safety regulations, opened or used products cannot be returned.

Can I return protein powder if I opened it?

No. For safety and quality reasons, we do not accept returns on opened protein powders or supplements, even if only partially used.

How long do I have to request a return?

You have 14 days from the delivery date to request a return.

Do I have to pay for return shipping?

Yes, customers are responsible for return shipping costs unless:

The item was damaged
The item was defective
You received the wrong product

In those cases, Mi Nutrition will cover the return shipping

How long does it take to get a refund?

Once your return is received and approved, refunds are processed within 3–7 business days back to your original payment method. Processing times may vary depending on your bank or card provider.

Why haven’t I received my refund yet?

Refund delays can happen due to: